Refunds, exchanges, or store credits will be given for items returned within 90 days of receipt.We are not responsible for tracking returns shipped without an RMA.Returns, refunds, and store credits are usually processed within 5 days upon receiving the items back.Returns shipped to our administration office may be subject to a higher restocking fee.Once you receive a Return Authorization, all returns must be shipped back to our AZ address.Keep your tracking information for proof of delivery. Ship the items back to the JBugs return address listed on the RMA.Place a copy of your invoice or order confirmation inside the package.Do not ship your return back to us until you have an RMA. ![]() Failure to do so will result in a higher restocking/reboxing fee or outright refusal of the return if the part cannot be restocked in the same condition it arrived at you. Most manufacturer packaging boxes are not rated for shipping and can become damaged or destroyed as they are too thin to withstand forces applied during the shipping process. With the exception of parts that are shipped to you in the original manufacturer packaging (example - TMI door panels, floor pans, complete front beams, etc), please be sure to return the parts with an external box or protective packaging around the parts you are returning. Returns must be sent in a proper shipping box.
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